Returns & Exchanges

RETURNS

  • Please save your tracking number when shipping items back to us, as we cannot issue refunds or store credit for any items that are lost by the post office or do not make it to us for any other reason.
  • Items returned within 30 days of purchase are eligible for your choice of a refund or store credit.
  • Items returned between 31-60 days of purchase are eligible for store credit only.
  • Customer is responsible for the cost of return shipping. However, should you choose to return your items for store credit rather than a refund within the first 30 days, we will pay the return shipping cost by adding additional store credit to your account. The additional credit amount varies, based on the items being returned.
  • To return an item, please mail it back to us at the below address, and if returning within 30 days please indicate your preference for store credit or a refund. 
  • We will process your refund or store credit and notify you via email within 3-7 business days of receiving the returned items.
  • Please review the “Returns & Exchanges Policies” section at the top of this page before sending items back to us.

EXCHANGES

  • Please save your tracking number when shipping items back to us, as we cannot issue refunds or store credit for any items that are lost by the post office or do not make it to us for any other reason.Due to fluctuating inventory, seasonal items, and differing item prices and shipping charges, we honor exchange requests by issuing store credit for the cost of the original item purchased, which can then be applied toward purchasing the item you'd like to order in exchange.
  • Items returned to us within 60 days of purchase are eligible for store credit, which you can apply toward the item you wish to order instead.
  • To exchange an item, please mail it back to us at the below address, indicating your request for store credit. 
  • Please ensure that you have created an account with us on our website, using the email address you used when placing your order, as this is where we will issue your store credit.
  • We will process your store credit and notify you via email within 3-7 business days of receiving the returned items.
  • Please review the “Returns & Exchanges Policies” section at the top of this page before sending items back to us.